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Do you have an annual pass or a pre-booked ticket?

If you have an annual pass or a pre-booked ticket that doesn't include a time slot reservation, you can reserve your visit date free of charge here.

Booking with confidence guarantee

You can book our tickets with the peace of mind that you can rebook and reschedule them up to one day of your planned visit if something interferes with your plans. Rebooking is completely free of charge and possible for up to 5 times.

Once you have booked your ticket, you can change your visit date within a time window of 90 days up to one day before your visit. It is not possible to adjust the date on the day of your planned visit. To manage your booking through our booking portal, you will need your booking confirmation number and the email address used to make the booking.